If you encounter a problem while using EnverX, please notify us by filing a bug report to our support team. If possible, please include a screenshot with your description of the problem.
Our support team thoroughly investigates any reported difficulties on our platform, so we appreciate your patience as we collaborate with staff engineers to troubleshoot and resolve issues.
In the meantime, here are some troubleshooting recommendations for EnverX:
- Check this list of recent browser upgrades to see if you have the most recent version. Using an out-of-date browser version could be the source of the problem.
- Clear your cache and cookies to reset your web browser. Check out this article for instructions.
- Deactivate any browser plug-ins. This article can walk you through how to do that.
- Attempt using a different browser entirely. Google Chrome is optimized for our desktop site.
We rely significantly on our community to alert us to potential problems. Thank you for helping us maintain the health of Enverx.